COVID-19 Shipping Delays
Due to COVID-19, FedEx is unable to guarantee exact delivery dates. As a result, you may receive your items later than the estimated date provided.
We are not responsible for late deliveries and refunds will not be issued for items that do not arrive on time.
Please be sure to order as early as possible to ensure that it arrives by the desired date. Thank you!
There's always room for cookies
Lets celebrate the graduate! Each set of 12 cookies is made with our incredible soft, thick and yummy sugar cookie recipe and includes grad caps, confetti, stars with sanding sugar, 2019 cookie and diploma in the colors shown. Your cookies will be heat sealed in a bag and shipped in our signature pink and white striped box.
BECAUSE OUR COOKIES ARE MADE FRESH, PLEASE ALLOW 5 BUSINESS DAYS BEFORE YOUR COOKIES SHIP OR ARE READY FOR PICK UP. IF YOU NEED YOUR COOKIES BY A CERTAIN DATE, PLEASE LET US KNOW IN THE NOTES SECTION AND WE WILL LET YOU KNOW IF WE CAN ACCOMMODATE. IF YOU GIVE US 4 BIZ DAYS OR LESS NOTICE AND WE CAN FIT IT, THERE WILL BE A 20% RUSH FEE ATTACHED. KEEP IN MIND THAT FEDEX DOES NOT GUARANTEE GROUND SHIPPING BY A CERTAIN DATE OR TIME AND MAY NOT DELIVER ON SATURDAYS.
Please be sure to read our Pick Up/Shipping Notice below before you check out!
Pick Up & Shipping Notice
Memphis HQ Shipping & Pick Up
Because our cookies are made to order, we will need at least 3 business days notice for all pick up orders. If you need your cookies shipped, please know that it takes 2-3 business days to make your cookies before they can be shipped. So please expect at least 3 - 4 business days before they will go out during non holidays. Don't forget we begin baking your cookies once an order is received to ensure that you receive the best Whimsy Cookies as possible!! If you need cookies earlier, please don't hesitate to ask, we will do our best to fit your order in, if at all possible! Leave us a message in our notes section at checkout.
Pick Up in all other locations
Because our Whimsy locations make your cookies to order, we will need at least a 3 business day notice on all pick up orders. If you do need an order earlier, it doesn't hurt to ask, we may not be able to accommodate your order, but we will be glad to check our calendar and do the best we can!! Leave us your desired pick up date in the notes section at checkout.
All of our cookies are made in a kitchen that handles dairy, egg, tree nuts, wheat, peanuts, soy. Please note that we cannot guarantee that any of our menu items are free of allergens because we share equipment and handle common allergens throughout our bakeries. Ultimately, it is the responsibility of the consumer to check all ingredients.
We are not a gluten free bakery and cannot guarantee cross contamination will never occur. However, we have a process in place to minimize this from happening. All of our products are made with the same equipment. Customers with gluten sensitivities should exercise judgement in consuming these cookies.